Fireflies understands the importance of privacy for our HIPAA clients and potential clients. Therefore, we have completed rigorous compliance exercises to meet the requirements for servicing the healthcare industry. HIPAA industry compliance has several salient requirements that revolve around the meticulous handling of protected health information (PHI) of individuals. This includes the anonymization, segregation, and storage of PHI separately from non-PHI. Additionally, encryption techniques for electronic PHI (ePHI) in transit or at rest are also required.

At Fireflies, we prioritize security and privacy in all our services. Our team upholds industry best practices in people, process, and technology. Additionally, we want to emphasize the following ways that we to comply with HIPAA for our esteemed clients:

  1. Fireflies is committed to signing a Business Associate Agreement (BAA) with potential clients, as well as critical vendors.
  2. Fireflies is an AI platform with numerous integrations that ensure ease of use and aid with automation. We guarantee HIPAA compliance for the main Fireflies service. If clients connect other third-party integrations to Fireflies, they will need to prioritize HIPAA compliance directly with those organizations as well.
  3. At Fireflies, we're committed to using industry standards and best practices to ensure the security of our technology. We understand that security is an ongoing process, and we're constantly working to improve it.

For organizations that require that the customer data be strictly segregated as PHI, we offer Private Storage as a solution to meet their needs.

For further details on the manner in which Fireflies ensures the safety of our customers, go over our frequently asked questions pertaining to security at this link: https://fireflies.notion.site/Security-FAQs-9698e96c1fbb452abd3a493ed6d5ae81 and also our guide here https://guide.fireflies.ai/hc/en-us/sections/360005738517-Security

You will need to be on the Fireflies Enterprise Tier for HIPAA compliance with our Private Storage offering. To get started, send an email to [email protected]

Further resources